By Ben Rollenhagen and Ted Theocheung Executive Summary “Give a man a fish, and you feed him for a day. Teach him to fish, and you feed him for a lifetime.” Lao Tzu’s wisdom has guided educators and mentors for centuries—but what if you could extend that teaching beyond the moment, ensuring learners continue to …
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Sales and Sales Development Representatives (SDRs) operate in high-stakes, high-variability environments, where adaptability, communication, and problem-solving are key to success. AI-driven role-playing simulations enable scalable, realistic, and adaptive training environments that mimic real-world challenges.
Common Role-Playing Scenarios for SDRs
Below are common role-play scenarios in sales training, along with how Agentic AI enhances these experiences:
Part 2 in 3 part series on AI Role Play Introduction Role-playing is a powerful application-based learning tool that enables learners to demonstrate their understanding of a subject by engaging in realistic, interactive scenarios. Unlike passive forms of learning, role-playing requires individuals to actively apply knowledge, adapt to dynamic conditions, and refine their skills in …
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Part 1 of 3 part series on Role Play Theoretical Foundations of Role-Playing Experiential Learning and Active Engagement The effectiveness of role-playing is well-supported by foundational learning theories. Kolb’s Experiential Learning Model (1984) underscores the significance of active, hands-on experiences in fostering deep cognitive engagement and long-term knowledge retention. Learners progress through a cycle of …